Department of Public Works

Bins are consistently delivered within 7 days.

In any given month, the "Total Service Requests" metric is defined as the sum of the number of Service Requests closed during the month and the number of Service Requests open as of the end of the month. Volume is calculated this way to ensure that open Service Requests continue to count towards performance until they are closed.

Add or remove data points by clicking on the name in the index above. Hover your cursor over the results in the above chart for more information. A pop-up box will display month, year, measure, and result for each data point. The dashed black line represents the metric's performance benchmark target.

The Office handles an average of over 50 requests per month and performance has exceeded its 90% target in every month since March 2014.

In any given month, the "Total Service Requests" metric is defined as the sum of the number of Service Requests closed during the month and the number of Service Requests open as of the end of the month. Volume is calculated this way to ensure that open Service Requests continue to count towards performance until they are closed.

Add or remove data points by clicking on the name in the index above. Hover your cursor over the results in the above chart for more information. A pop-up box will display month, year, measure, and result for each data point. The dashed black line represents the metric's performance benchmark target.

In any given month, the "Total Service Requests" metric is defined as the sum of the number of Service Requests closed during the month and the number of Service Requests open as of the end of the month. Volume is calculated this way to ensure that open Service Requests continue to count towards performance until they are closed.

Add or remove data points by clicking on the name in the index above. Hover your cursor over the results in the above chart for more information. A pop-up box will display month, year, measure, and result for each data point. The dashed black line represents the metric's performance benchmark target.

Performance improved significantly in 2015 as the Department received additional funding for sidewalk and other concrete repairs.

In any given month, the "Total Service Requests" metric is defined as the sum of the number of Service Requests closed during the month and the number of Service Requests open as of the end of the month. Volume is calculated this way to ensure that open Service Requests continue to count towards performance until they are closed.

Add or remove data points by clicking on the name in the index above. Hover your cursor over the results in the above chart for more information. A pop-up box will display month, year, measure, and result for each data point. The dashed black line represents the metric's performance benchmark target.

In any given month, the "Total Service Requests" metric is defined as the sum of the number of Service Requests closed during the month and the number of Service Requests open as of the end of the month. Volume is calculated this way to ensure that open Service Requests continue to count towards performance until they are closed.

Add or remove data points by clicking on the name in the index above. Hover your cursor over the results in the above chart for more information. A pop-up box will display month, year, measure, and result for each data point. The dashed black line represents the metric's performance benchmark target.

In any given month, the "Total Service Requests" metric is defined as the sum of the number of Service Requests closed during the month and the number of Service Requests open as of the end of the month. Volume is calculated this way to ensure that open Service Requests continue to count towards performance until they are closed.

Add or remove data points by clicking on the name in the index above. Hover your cursor over the results in the above chart for more information. A pop-up box will display month, year, measure, and result for each data point. The dashed black line represents the metric's performance benchmark target.

The department regularly meets its target of repair between 1-23 days (depending on the amount of traffic) over 90% of the time.

In any given month, the "Total Service Requests" metric is defined as the sum of the number of Service Requests closed during the month and the number of Service Requests open as of the end of the month. Volume is calculated this way to ensure that open Service Requests continue to count towards performance until they are closed.

Add or remove data points by clicking on the name in the index above. Hover your cursor over the results in the above chart for more information. A pop-up box will display month, year, measure, and result for each data point. The dashed black line represents the metric's performance benchmark target.

In any given month, the "Total Service Requests" metric is defined as the sum of the number of Service Requests closed during the month and the number of Service Requests open as of the end of the month. Volume is calculated this way to ensure that open Service Requests continue to count towards performance until they are closed.

Add or remove data points by clicking on the name in the index above. Hover your cursor over the results in the above chart for more information. A pop-up box will display month, year, measure, and result for each data point. The dashed black line represents the metric's performance benchmark target.