Office of Buildings

The graph shows that both volume and performance have been consistent over time. The office has an excellent track record of meeting its customer service delivery targets. This is based largely on its performance in building inspections, which make up the bulk of its work on a caseload basis.

In any given month, the "Total Service Requests" metric is defined as the sum of the number of Service Requests closed during the month and the number of Service Requests open as of the end of the month. Volume is calculated this way to ensure that open Service Requests continue to count towards performance until they are closed.

Add or remove data points by clicking on the name in the index above. Hover your cursor over the results in the above chart for more information. A pop-up box will display month, year, measure, and result for each data point. The dashed black line represents the metric's performance benchmark target.

The red line shows the monthly total for building permits issued. Despite some seasonal movement in the month-to-month numbers, there is a clear upward trend over time. Likewise the solid blue (year-to-date) lines indicate that more permits were issued in FY 2015 than in FYs 2014, 2013 and 2012. This is a good sign that the Atlanta economy has fully recovered and is again moving forward.

Add or remove data points by clicking on the name in the index above. Hover your cursor over the results in the above chart for more information. A pop-up box will display month, year, measure, and result for each data point.

The figure shows that the share of permits has stayed roughly consistent over the past few years.

Add or remove data points by clicking on the name in the index above. Hover your cursor over the results in the above chart for more information. A pop-up box will display month, year, measure, and result for each data point.